Frequently Asked Questions (FAQs)

Will I be fully insured?

As long as members have been truthful about information provided on applying for membership, the SVCCC provides fully comprehensive insurance cover. The User’s Handbook provides full details of the insurance cover and the excess charges that apply during a pre-booked hire period.

How long can I have a car for?

From as little as half an hour up to a long weekend (72 hours) – for longer hires we offer negotiated rates. You can book up to half an hour before you want to make your trip, or a couple of weeks in advance. Internet bookings can be made 24 hours/day, 7 days/week, and telephone bookings 09.00 – 17.00 mon – fri.

How do I pay?

All booking periods are logged and you will need to record the mileage driven in a log book when you return the car. At the end of the month you will be sent a statement that includes the cost of all your car use during the month and the amount you owe. If you need to buy fuel when using a car, that is recorded as well, and the cost will be credited back to you on your monthly statement. Your monthly membership fee will be paid by monthly standing order.

What about breakdowns?

Stroud Valleys Car Club cars vary in age but are all serviced regularly. Additionally all cars have accident and emergency cover through an ethical national breakdown company ETA.

Will I need to change my lifestyle?

Only for the better! Car Club members become travelblenders, using whatever means is best for the trips they need to make. Because you are free of the costs of car ownership, it’s no longer necessary to maximize car use. If you can make more trips by public transport, by bicycle or on foot, you don’t need to worry that you are still paying to run a car. Choose the best and healthiest way to travel.

Are there any other benefits?

Becoming a Car Club member helps to make Stroud a cleaner and better place to live.  Research shows that each car in a car club typically replaces 12 privately owned cars, helping to reduce pollution and congestion.

How long has the car club been running in Stroud?

The club has been running since May 2003. Originally part of smartmoves, SVCCC now works independently although is still associated with the nation carclub organisation Carplus.